Search results

Our support team is out of office on weekends, but we'll make sure this is all squared away for you tomorrow (Monday)!

🔥

Hey Ramon! We've had an incredible collaboration with our friends at Studio on Fire, and the good news is that is continuing - with the head of SoF (Ben Levitz) joining the team of a new, larger print facility just a few minutes away! Ben continues to personally oversee the majority of all tucks...

Hey Scudzo! I just pinged our team to make sure this gets resolved for you today! Be sure to check your spam folder to make sure our team messages don't go there by mistake, but you should receive a message within the next 48 hours! 👐

Hey Goku! The elite cards are sent via normal mail, so there's unfortunately no detailed tracking, but with the new metal card system, no one will need to wait longer than one month for production (plus time for shipping) - so things will be much faster hereafter!

Love this thread! We are all ears - let us know what you would love to see!

See below list! Absolutely love the way these turned out, with an epic team effort amongst Clark Orr, Brethren Brothers, and Casey Rudd! Jack of Spades: Two-Face (Aaron Eckhart) Jack of Clubs: Penguin (Danny DeVito) Jack of Diamonds: Mr. Freeze (Arnold Schwarzenegger) Jack of Hearts: Robin...

Good luck to all and keep spinning!

Boooooom! Congrats!!!!

Quick update here - our team thinks we identified the cause of that timing bug (with it extending a little beyond 24 hours), and it should be resolved now! If you continue to see ANY issue of the sort today (after double-checking it's been a full 24 hours), let us know by submitting a bug report...

Hey guys! We're checking into this as we speak to figure out the root cause - it could just be a time zone bug, but we'll make sure it's conclusively fixed tomorrow!

Hey there! Looking at our systems internally, it looks like your most recent spin was just under 24 hours ago, but if you're still seeing any message otherwise, send our support crew a quick message here and we can check into this for you!

https://store.theory11.com/products/box-two-by-neil-patrick-harris 👀 🔥

Hey Lisa! Send a quick message to our support team at boxtwo@theory11.com and they'll help get that figured out for you guys!

https://store.theory11.com/products/box-two-by-neil-patrick-harris Available online now! Quantities are limited right now, but we're expecting another shipment in a few weeks if we run out before then!

Definitely! We'll have an upgrade option soon for existing elite members to upgrade your existing card for zero cost, other than shipping. Stay tuned to your inbox in the coming week or two for details, once we get the system setup to make it happen!

Another little sneak peek!

👀

Sorry for the long delay in posting a winner here! The randomly selected winner for this event goes to... @Amit R. ! Amit, send me a quick DM with your info to claim your treasure! To others in the thread, thanks so much for participating and for contributing questions! You can listen to the...

👀 Levels, you say?! We've been long overdue for some major elite updates! Stay tuned to find out more in the new year. For now, perhaps a little sneak peek...