shipping problem

  1. J

    Harry Potter Box Set Severely Delayed?

    Is anybody else's Harry Potter Box Set severely delayed? I ordered mine on November 27, 2023 as a Christmas present, and the status is still "Processing." I received an email stating that the box will ship Dec 8th, but it didn't. When I contacted customer service they said it would ship Dec 29th...
  2. J

    Customs charges to Italy

    Hello everyone, I just got a 100€ gift code for the T11 website and wanted to buy double cross. The problem is that I live in Italy and thus I'm not sure if I have to pay the custom charges for the shipment to Italy. Is there anyone from Italy or another part of the EU who can tell me if the...
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