Artisan Restock

[TaylorF]

I recently saw that the Artisans had been restocked. I was wondering since it says that my order from December is still being packaged after a week if they have been shipped or if this issue is occurring with others? Anyone have this issue?
Thanks!

 

[Lyle Borders]

Hey Taylor!

Send our team a message at support@theory11.com with your Order ID # and we can check on this for you. We did indeed stock out of the Artisans back in December, and we are about to start shipping the latest printing of them now. If your order was affected, you should have had a notification shortly after your order, but send us your Order # and we will check for sure. One way or the other, we will make sure this gets sorted out for you.

Hear from you soon!

// L

 

[TaylorF]

Hey Taylor!

Send our team a message at support@theory11.com with your Order ID # and we can check on this for you. We did indeed stock out of the Artisans back in December, and we are about to start shipping the latest printing of them now. If your order was affected, you should have had a notification shortly after your order, but send us your Order # and we will check for sure. One way or the other, we will make sure this gets sorted out for you.

Hear from you soon!

// L

Hey Lyle, I shot you an email earlier last week, and it cleared up te restock issue. I was just wondering if the order was being packaged or not, because my order status has been saying "Packaging your Order" for 1 week or so.