Digital Dissolve question

Jun 6, 2013
2
0
Hi all, this is my first post here so bare with me. My question is actually about shipping with Theory 11's site, for some reason the page times out when i try to access my account and i received the email about the order being completed but i have not gotten a tracking number yet. I wouldn't normally worry about it but seeing as i paid for next day shipping because i have an event Friday night that i would love to use this coin trick for im trying to figure out what to do next. Im assuming because i ordered it Wed. evening that the order would not have gone through till today which means i should receive my item Friday afternoon sometime correct? Any help would be appreciated and thank you in advance.
 

Lyle Borders

Elite Member
Aug 5, 2008
1,604
860
Seattle, WA
www.theory11.com
Hi all, this is my first post here so bare with me. My question is actually about shipping with Theory 11's site, for some reason the page times out when i try to access my account and i received the email about the order being completed but i have not gotten a tracking number yet. I wouldn't normally worry about it but seeing as i paid for next day shipping because i have an event Friday night that i would love to use this coin trick for im trying to figure out what to do next. Im assuming because i ordered it Wed. evening that the order would not have gone through till today which means i should receive my item Friday afternoon sometime correct? Any help would be appreciated and thank you in advance.

Hey Michael!

Just hit up our support team by heading here - http://www.theory11.com/contact.php . Make sure to include the e-mail address you used when you ordered, and your Order ID # (from your confirmation e-mail). We will take a look and let you know what is happening.

Hear from you soon!

// L
 
Jun 6, 2013
2
0
Thanks for the quick response Lyle, I hit up the support team this afternoon, no word back but im assuming that something to do with the 12 hour response time. I just really wanted to figure out the tracking number haha. I will sit on my hands and wait i suppose!
 
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