first time buying

Dec 21, 2018
3
0
Hi. I just bought something from theory11 for the first time. How long should the delivery take? It’s been about 2 days now and it still says packaging. Also, will it come to my door, or my mailbox? Thanks.
 

DominusDolorum

Elite Member
Jul 15, 2013
893
1,114
32
Canada
You'll get an email telling you when it's been shipped. Since it's the holidays, I imagine they would be backed up with orders. Also, Christmas is in a couple days so I wouldn't expect it to be shipped until after then.

As for delivery, I think it depends on what method you choose. Standard mail would likely go to your mail box while services like DHL will go to your door. I'm Canadian though so your experience may vary :p
 
Dec 21, 2018
3
0
You'll get an email telling you when it's been shipped. Since it's the holidays, I imagine they would be backed up with orders. Also, Christmas is in a couple days so I wouldn't expect it to be shipped until after then.

As for delivery, I think it depends on what method you choose. Standard mail would likely go to your mail box while services like DHL will go to your door. I'm Canadian though so your experience may vary :p
Thank you! I’m guessing it’s because of the holidays. I ordered it 4 days ago, so if it wasn’t the holidays then there’s a problem here haha.
 

Zeede

Elite Member
Aug 12, 2018
245
203
They aren't a big operation like Amazon, so just keep that in mind.

I had a package arrive that still showed "packaging", so I think sometimes the online order status does not update right away. A few hours after I already received the package I got the notification that the order had shipped :D
 

Lyle Borders

Elite Member
Aug 5, 2008
1,604
860
Seattle, WA
www.theory11.com
Thank you! I’m guessing it’s because of the holidays. I ordered it 4 days ago, so if it wasn’t the holidays then there’s a problem here haha.

Our warehouse does not ship on weekends or holidays either, so keep that in mind. Our warehouse closed last Friday evening, and just opened this week on Wednesday morning due to the weekend and holiday.

// L
 
Dec 21, 2018
3
0
Our warehouse does not ship on weekends or holidays either, so keep that in mind. Our warehouse closed last Friday evening, and just opened this week on Wednesday morning due to the weekend and holiday.

// L
Since it opened back up yesterday, would that mean it has left the warehouse by now?
 
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