To my customers and fans..
Hey Guys,
It's really good to hear all of your thoughts and opinions, yes the good and bad. I know there has been a lot of problems with some of you and your orders, so I'd like to clear some of that up. I am really looking forward to coming back this year with some Brand new ideas, and a Brand new lecture. I've had about six months to really work on some hard hitting magic, and I am excited to say I am extatic about some of my new effects and lecture. It has been a lot of fun to work on some new ideas. Propably one of my favorite things about the buisness(Creating.). I hope you can appreciate them too. Here's the situation...The Internet is really funny. It can spread more rumors about someone faster than TMZ.
I have had a recent addtion to my family our daughter Maddison and I have wanted to spend some quallity time with her this year. She is now 9 months and doing great! I have also within the last four months returned from lecturing on the road with my 2007 lecture. I did get behind.
Yes there have been some problems with shipping lately. out of the 2-300 orders I took within the last 3 weeks a small number of 15 have not gotten to their destinations ( As I write this about 6 of those have gotten their orders) which in turn has had me on a mad rush to make sure they do. I sleep maybe 2-3 hours a night because of this issue. My idea is simple if you are not happy then I will not rest UNTIL you are.
Yes Some of you have gone under the radar and I am sorry for that but here is why. Myself and Sebashtion are no longer working together (nothing dramatic or pulse-racing..just two different visions for Close-Up Artist Productions) I wish him well and the best for him and his family and I know he does the same for me and mine. Sebashtion had been taking care of all my orders for the last 2 months and I am/was extremely grateful for that. And here is where the problems have come in. Sebashtion has been the one making deals and compromising with each customer to make them happy (with full permission from me) so that each customer was taken care of promptly and satisfied. I am just now getting all the e-mails he has been forwarding to me and that is why there is such a confusion.
As each e-mail has come in I have personally responded to each one by either phone or e-mail so that I could explain what was going on with their order as I got the info from sebashtion. Please be patient as I am a man of my word and each one of you (if you have been waiting on something..please e-mail at
jmille38@insight.rr.com so I can know what it is I need to get to you)
You will be taken care of.
With all that being said I know some of you will agree and disagree with me. In fact if I was doing everything perfect I would still have some of you disagree with me, that's the nature of the buisness, but it's my hope that those of you who enjoy my material will continue to enjoy my material, I have loved working for you and want to make you all "happy happy."YES some BIG projects are in the works for the future. My latest is my new lecture tour Have you A.T.E. Yet? My All Things Elastic lecture. It will be 2 solid hours of LOOPS and The Cloak. Material I have never showed anyone and my hope is will be added to your already killer rep...Thanks guys, look forward to meeting some of you, and catching up with you in 2008.
Justin N. Miller