Need help, exchange needed?

[SudarshanSorcerieS]

I am facing a problem from birth that I can't twist my hand, I have said this to the support but I need answers from you guys. If I can't do a magic trick as I am in a condition where I can't do it. Will the theory11 support team help me by giving me another trick for free as that would be saving money instead of not be able to do it and I can't do anything about it. My question to you is that if theory11 will allow me to do an exchange. Please tell me, thanks!

 

[Magic Orthodoxy]

Here's a whole bunch of tricks for free //

https://www.youtube.com/c/TheMagicChannelCardTricks

 

[SudarshanSorcerieS]

So is there no way of getting different tricks as 20 USD has been wasted please help me so that can get a different trick in exchange... I hope that the support team will accept my request, I used money to get the tricks, do not give free tricks and tell me what I can do to exchange for different tricks of the same cost

 

[RealityOne]

@Sudarshan4Life you should directly contact T11 support: https with your request://www.theory11.com/support

There is nothing we can do on the forums.

 

[SudarshanSorcerieS]

Oh, but my question is that is it possible to actually do that, That’s why I wanted to know

 

[RealityOne]

Oh, but my question is that is it possible to actually do that, That’s why I wanted to know

The only way you can find out is by contacting support.

 

[obrienmagic]

I agree you need to contact support. Different circumstances require different solutions.

 

[CWhite]

Honestly, knowing your "medical issue" better than theory11 would, the onus was on you as the customer to know what you are buying.
I suffer from debilitating depression and anxiety. I purchased TnR Transpo 2 years ago or so. I haven't been able to perform it for anyone. It's not Theory11's responsibility to ensure I can perform their effect. The product was delivered exactly as advertised.
Again, this is a You issue, not a Theory11 issue.

Just my opinion.