I had the same problem! I've tried contacting about it several times during the year. Sometimes I get an answer but it hasn't lead to anything. Email conversation just drops dead. Sometimes there is no answer at all
Big Wheel Keep On Turning.....We Will Keep On Yearning....Oh Yeah!! Rollin...Rollin..Rollin with the Gift Wheel!!!
- Thread starter bryanhouse
- Start date
sad I missed the wheel this time. There was no notification or anything about it going live. Had to trawl through a random forum post to find it. Disappointing.
Hey there! Looking at our systems internally, it looks like your most recent spin was just under 24 hours ago, but if you're still seeing any message otherwise, send our support crew a quick message here and we can check into this for you!
Same here. Last free entry was received yesterday at 10:03 am (Pacific Time). It is currently 10:21 am and still saying one spin per 24 hour period.
I had the exact same issue yesterday. Last free entry was received at 4:22PM the day before, and I got that pesky error message of one spin per 24 hour period all the way to 11PM. I even wrote to support and here's what they answered (if it can help anyone).
Thanks for reaching out! You can claim one free spin every 24 hours. The free spin is not automatically sent to you every day, you need to go to https://www.theory11.com/holiday/contest every 24 hours to claim each spin. Come back every day for another shot! Remember - every new spin you earn uses a NEW link, so any links you have to old spins don't do any good once you use the spins.
Spins are restricted to one per IP address per 24 hours. If you have friends or family members on the same internet connection trying to spin as well, you will need to use a different internet connection.
If the page is showing an error after the 24 hours are up, you may need to clear your cache/cookies on your browser and hard refresh the page; this should then make your spin available if you have waited 24 hours since your last spin.
Please let us know if we can be of any further assistance, and happy spinning!
Thanks for reaching out! You can claim one free spin every 24 hours. The free spin is not automatically sent to you every day, you need to go to https://www.theory11.com/holiday/contest every 24 hours to claim each spin. Come back every day for another shot! Remember - every new spin you earn uses a NEW link, so any links you have to old spins don't do any good once you use the spins.
Spins are restricted to one per IP address per 24 hours. If you have friends or family members on the same internet connection trying to spin as well, you will need to use a different internet connection.
If the page is showing an error after the 24 hours are up, you may need to clear your cache/cookies on your browser and hard refresh the page; this should then make your spin available if you have waited 24 hours since your last spin.
Please let us know if we can be of any further assistance, and happy spinning!