Elite member cards?

Cuttlefish

Elite Member
Sep 17, 2021
59
22
I never got mine because I didn't pay UPS $1.80 duty... It's okay it's just a card but all it needed was a stamp...
 

XeroStaticFlux

Elite Member
Aug 26, 2023
43
15
Albany NY
The new cards completed production this week, and they glisten... home stretch! More updates to follow!
When they are ready for us, will we get an email to confirm/select the name on them and the address for shipping or will they be sent out automatically using the name/addy tied to the account?
 
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Mar 15, 2024
27
8
Any news on when the new warehouse is opening? Reports of damaged shipments during transition have kept me out of the store.
 

j.bayme

ceo / theory11
Team member
Jul 23, 2007
2,867
388
New York City
Any news on when the new warehouse is opening? Reports of damaged shipments during transition have kept me out of the store.
New warehouse is LIVE and action now! Our whole ops team is on-site there this week, personally making sure that things are running smooth! There's a few products (magic items especially) that are currently marked "sold out" until they're checked into the new facility, but all decks are live now. Anything that's marked "sold out" temporarily will be restored later this month.

No need to worry about any damaged shipments though, ever - we stand behind our work, and if anything ever arrives damaged (which shouldn't happen at all anymore), send our support team a quick message and we'll always make it right! :🙌
 
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AndrewA11147

Elite Member
Dec 30, 2023
3
3
Yeah, I haven’t gotten my card yet either.

Also are you working on getting some gimmick refills in?
 

Kogorashi

Elite Member
Aug 30, 2018
1
0
Hi! I reached member level eligibility for a card around half a year ago, and no news, email or anything about the card.
 

Waterdank

Elite Member
Dec 2, 2017
10
13
Hi! I reached member level eligibility for a card around half a year ago, and no news, email or anything about the card.
I got email 2 days ago about elite member card to confirm the name and shipping. Check your email maybe you got it too.
So I believe the process of making new elite member card finished.
Now I am waiting for refreshment of archive website(finger crossed)
 
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