Mr. Dusheck, et al,
After exhaustively speaking with everyone here at theory11, I have decided to completely suspend sales of Digital Dissolve until we fully resolve the issue with Mr. Dusheck. To keep everyone current with what's happening, at this time, we are still trying to resolve this delicate situation privately, respectfully, and professionally. As the CEO of theory11, I do take responsibility, and I am truly sorry.
Please know I've only had pure intent from the beginning. When the situation first came to our attention, we began additional research and I promptly had a handwritten letter sent to Mr. Dusheck approximately four weeks ago in hopes of resolving the matter directly. I have still not received any response to this letter, and thereafter followed up with numerous emails and unsuccessful attempts to reach Mr. Dusheck by phone.
Please understand that it was my intention (and still is) to reach out and resolve the matter directly, privately, and professionally with all parties involved before replying and discussing this on a public forum. It's important for us to make known theory11's position and situation regarding this matter so that a lot of false accusations, rumors, and hearsay are laid to rest.
I work every day to resolve this issue. Chris and I attempted to contact Mr. Dusheck yesterday afternoon with no success. Only after his last post was I made aware of his delicate health issues. This can certainly account for a lack of response. Despite everything, I still truly wish to speak with him directly to express my apologizes for all the mistakes made and to "make good" on the situation.
Again, please understand that it was my intent to resolve this matter privately before coming to the forums. On top of everything, trying to wrangle everyone on my team (artists and staff included) for a full discussion was quite an effort. It took longer than I expected, and I, like everyone else on our team - wanted this to be resolved weeks ago.
Believe me when I say I want to make everything better-than-right for Mr. Dusheck.
Mr. Dusheck, if you're reading this - I am willing to do anything it will take to make this right. If you will please give me five minutes of your time, you'll hear the sincerity in my voice.
Respectfully,